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Tourism Safety a top priority for the Western Cape Government

Updated: Mar 17, 2020

The safety of visitors to any destination is complex and has many dimensions with a wide range of components. Safety and security in tourism have moved from a passive approach to now being an active part of a region's destination management plan.

Public safety, political security, road safety, health and sanitation safety, personal data safety, consumer protection, and environmental security are just a few components that now form part of a modern management plan for a destination.

Adverse events can harm the lives of both visitors and citizens, as well as the tourism industry. In 2018 in the Western Cape, this industry has supported over 300 000 direct, indirect and induced jobs and contributes R18.1 billion to the economy annually.

Tourism Safety programme

Tourism Safety which is a priority for Provincial Minister David Maynier (MEC for Finance and Economic Opportunities) will be rolled out by the Department of Economic Development and Tourism (DEDAT).

The programme to date has:

  • Set up a Tourism Safety Form. The forum is formally structured and collaboratively made up of relevant stakeholders to address specific risk in real-time as they emerge

  • Been managing the Tourism Safety & Support Programme (TSSP) for the past ten years. The team assists and supports a tourist in distress and is available across the province 24/7

  • Launched the tourism safety communication plan which aims to manage the destination's profile globally through the collaborative marketing efforts with industry. The industry partners include Wesgro, Cape Town Tourism, FEDHASA, SATSA, SAACI, SKAL, Airbnb, Cape Nature, Sanparks and other relevant stakeholders.

  • Further developments are being investigated and include the identification of innovative technologies that can act as an enabler to help address and solve core risks for safety in Cape Town and the Western Cape